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  1. Petceutics

Knowledge Base

  1. How to Order

    1. Ordering Prescription Medicines
    2. Ordering "Over the Counter" Products

  2. Frequently Asked Questions

    1. My doctor / pharmacist can accept an electronic prescription. Why can't you?
    2. My vet is refusing to write a prescription. What can I do?
    3. My pet no longer requires the medication I ordered from your site. May I refund the unused medicine?
      4. See all 6 articles »

  3. Shipping

    1. What happens if my order is delayed, lost or damaged?
    2. Do I need to be home to accept delivery?
    3. How long will it take for my order to arrive?
      4. See all 6 articles »